Refund Policy
At ShoFy, we want you to be fully satisfied with your purchase. If you are not happy with your order, please read our refund policy below.
Eligibility for Refunds
- Items must be returned within 7 days of delivery.
- Products must be unused, in their original packaging, and in resellable condition.
- Proof of purchase (invoice or order number) is required.
Non-Refundable Items
- Sale or clearance items.
- Gift cards or promotional vouchers.
- Products damaged due to misuse or not in original condition.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:
- Approved refunds will be processed within 5–10 business days to your original payment method.
- If applicable, shipping charges are non-refundable.
Exchanges
If you need to exchange an item (for size or color), please contact us before returning the product.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@shofy.example
Phone: +880 1XXXXXXXXXLast updated: September 30, 2025